Journal Information for Librarians

Providing information and support for librarians across the world is very important to us. On this page you’ll find answers to many frequently asked questions, and further details about how to order our products. We have tried to include all the information and resources you may need on this page, but if you have any further questions, please e-mail us on

Our distributor Turpin is currently experiencing a technical problem with their website. This is preventing customers from making payments against existing Invoices and Renewal Invitations via Turpin's website. They are investigating this problem as a matter of urgency. We apologise for any inconvenience this may cause. 

In the meantime customers can contact Turpin Customer Services by telephone or email and they will process your payment immediately. Please do not send any sensitive credit card information by email. This can be provided by telephone or fax. 

For Europe and Rest of World:

T: +44 (0) 1767 604951
F: +44 (0) 1767 601640

For North America:

T: 001 (860) 350 0041
F: 001 (860) 350 0039

COVID-19 important information for librarians

Intellect would like to pass our best wishes to all of you around the world and hope you and your loved ones stay safe. 

We are focusing on ensuring that all our institutional subscribers have full access to their journals and we are working with our hosting and distribution partners Ingenta and Turpin to ensure your staff and students can access your journals remotely without disruption. We do not anticipate any disruptions to our online services.

Ingenta Connect is integrated with Shibboleth, OpenAthens and the Google CASA service which let researchers access full text PDFs from journals to which their institution has subscribed, even when they are working at home and not using a university IP address. More information about CASA and Ingenta Connect can be found here.

Please check the instructions below on accessing, setting up and activating subscriptions:

If you have any problems with accessing or setting up subscriptions, please contact us:

Print resources

We are working with our suppliers to minimise disruption to print journal distribution, however we do anticipate that there will be problems and delays in delivering your journals to you, and we may soon be unable to fulfil deliveries of print journals, and may have to put these on hold temporarily. 

With Best Wishes from all at Intellect


Institutional subscriptions, collections and recent single issues

Librarians can order standalone journals, Full Journals Collections or Subject Area Collections online via our distributor Turpin’s website, via your subscription agent or by contacting Turpin by phone, e-mail or post at the address below.

Please note that discounted titles, Tailored Collections and Archive Collections can only be ordered by contacting Turpin directly by phone, e-mail or post, or via your subscription agent. Alternatively contact us at

UK, EU and Rest of World orders (except Americas):
Turpin Distribution, Unit 2, Lancaster Way, Stratton Business Park, Biggleswade, Bedfordshire, SG18 8YL, UK.
T: +44 (0)1767 604951 / F: +44 (0)1767 601640 E: W:

US, Canada and Rest of Americas (ROA), including the Caribbean:
Turpin Distribution Inc, 137 Danbury Road #335, New Milford, Connecticut, CT 06776, USA.
T: +1 860 350 0041 / F: +1 860 350 0039 E:

If you would like to order or renew a Tailored or Archive Collection, please contact us for a quotation at Further information on collections can be found on our Collections page. 

Subscriptions and access information


Resources to maximize usage

We will be adding resources for librarians in due course. Please watch this space!

Contact Us

If you have any questions not answered here, or would like a quotation, please contact us: Intellect, The Mill, Parnall Rd, Fishponds, Bristol BS16 3JG, UK.
T: +44 (0)117 9589910

See also